Who is this qualification for?
This qualification is designed for learners who wish to work as a steward in the Active Leisure, Learning and Well-being sector. This may include events such as sports, music festivals, concerts, parades or carnivals. It covers how to prepare for events, control entry and exit of customers, identify and deal with crowd problems and respond to emergencies.
How long will it take?
To complete this qualification learners should expect to undertake approximately 36 hours of learning.
Topics covered
- preparing for spectator events
- assisting with the movement of spectators and deal with crowd issues at events
- helping to manage and resolve conflicts
- dealing with incidents at spectator events
- supporting the work of your team and organisation
Assessment Method
This qualification is assessed through a multiple-choice knoweldge exam.
Important Note: Highfield recommends that you contact the relevant Government Department in the country that you want to deliver this qualification, to ensure that local laws are being adhered to and that there are no additional approval requirements. It may be that you are required to register as a training provider within the country itself. Highfield approves centres based on its own criteria but does not represent any other organisations or departments.
